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Canada Post Help Centre

For Newspaper Publishers and Circulation Managers

News Media Canada has created this Mail Help Centre to assist publishers in dealing with postal issues and concerns. Click the buttons below to access a variety of resources:

Useful Canada Post links

How to report delivery problems

For help with your mailing or to report issues with Canada Post, contact Tina Ongkeko, Managing Director, Member Services, at services@newsmediacanada.ca.

For more information about recent Canada Post activities, visit www.canadapost.ca or view our latest news below.


Possible strike still looms at Canada Post

Canada Post and the union representing Canadian mail carriers remain miles apart in contract talks as a strike deadline...

Update on Canada Post/CUPW negotiations

The Canadian Union of Postal Workers (CUPW) has declared that collective job action could take place on September 26...

New report: The ‘way forward’ for Canada Post

This week, the House of Commons Standing Committee on Government Operations and Estimates released its final report on the...